Mondello Real Estate

Terese Mondello has been very helpful from the on-start with her review of my house prior to posting it for sale and providing a detail evaluation of a sale price. Shortly after posting the house on MLS, Terese set up an open house for reputable realtors in the area to see the house and make comments. This information was compiled and made available to us, the owners of the property. This was very informative in that we had presentation of reviews of the house and the property, and confidence that we were in the right price range in which to sell our house. Although the house has only been on the market for less than a month we are satisfied that Terese will do all she can to bring a buyer to the table soon.

Frank Campagna Red Hook, New York

"We started working with Margaret about two years ago, when we were looking to rent a place in Red Hook. Having seen the sign for the Mondello Upstate Properties, we decided to stop by their office. We asked Margaret to keep us in mind if something came up, not expecting to hear from her right away. Well, the very next evening she emailed us with the property listing that ended up being the right fit for us. A year later, we started looking to buy a house. Unlike our rental experience, finding the right house to buy took more than a year. Throughout this time, Margaret was professional, knowledgeable, responsive and (importantly!) patient with us. She expertly guided us through the whole process. But what made our experience with Margaret particularly special was the care she took to get to know us as a family and to understand what we were looking for. When we saw the house that we loved, I think she knew as well as we did that this was THE house. We would recommend Margaret with full confidence to anyone looking for a real estate agent."

T. Khataris & K. Kim Rhinebeck, NY

We love our new home! . We had several specific parameters, yet Terese was able to we find the house we were looking for. We are so grateful to Terese and the entire office for their guidance and persistence.

Jennifer and Bob Dubraski Rhinebeck, NY

I purchased my weekend home through Mondello Upstate Properties. The experience was nothing short of delightful. Smooth transaction with no snags. I truly appreciated the knowledge, hard work, honesty, guidance and "no pressure tactic" they displayed while working with me and my family in finding our country home. Will surely recommend their office to my family & friends.

Levi Cohen New York, NY

I can’t say enough about the professionalism and caring that Terese and the Mondello family show their clients. I enjoyed it as a buyer and seller. I was also very impressed as Terese helped the aged sellers transition into their retirement. Terese is a GEM. She has my highest level of respect and confidence. I have and will continue to proudly recommend her and Mondello Upstate Properties.

Kirk M. Yates

Selling a home requires an experienced, knowledgeable, and professional real estate agent. Margaret Mondello of Mondello Upstate Properties LLC gave me all that, plus her commitment and determination to sell my home. Margaret’s constant, positive communication and the high number of showings leaves me know doubt my home will be sold quickly.

R. Moir

I highly recommend Mondello Upstate Properties, they know the ins and outs of both buying and selling and go above and beyond for all their clients. When looking for an agent I wouldn't go anywhere else!

Brian Seiler Queens, NY

Selling our house was a painless experience with Mondello Upstate Properties. Their professional and friendly service sold our house in record time! It was a pleasure working with this family-owned business, and we highly recommend them.

Mary Lou and Dan Maloney

Everyone at Mondello Upstate Properties is Professional, honest, & and trustworthy. They are great to work with--- the best around!!

Elizabeth & Anthony Coletti Staatsburg, NY

My husband and I reached out to Mondello Upstate Properties earlier this year when we began our search for a country home, and we ended up working with Margaret. Margaret was an amazing help to us every step of the way. She was very easy to work with and always prompt to reply to texts and emails with any questions we had. As first time home buyers we really relied on her to guide us through the process and we felt so lucky to have her on our side. She is extremely knowledgeable and was able to recommend inspectors etc. Because we live in the city and the home we were purchasing was in Columbia County, Margaret made multiple trips to the property to meet inspectors on our behalf. She really went above and beyond throughout the whole process and stood up for us when no one else would! We are so happy with our country home and I would recommend her to anyone looking to buy a home in the area. We would work with her again in a heartbeat!

Halie Hoffman Columbia County

I'm very happy with Margaret, and all the staff, at Mondello's. The customer service is exceptional and their use of the most current and innovative technologies places my sale property in front of the right audience, at the right time and in the right manner. In a challenging real estate market, I'm glad to have Mondello Real Estate as my realtor!

C. Horrocks

Margaret was wonderful from the start. She listened to what we were looking for in a house and did not take us to homes that didn't fit those requests. She was so patient with us even though we looked for a home for over a year. After having and problem hearing back from our lender in a timely manner, Margaret gave us a contact for another company who handles VA loans. They too were wonderful. I highly recommend Margaret and Mondello Upstate Properties."

Kristen Stanfordville

WOW!!! It can be very stressful buying a home, and even more so when you are planning a long-distance move. So many details including home inspections, surveys, communication with the sellers--the list goes on! We contacted Margaret Mondello by chance--a Google search of realtors --and it was our very lucky day. I cannot say enough about the incredible service--she was present for multiple visits to the home when we could not be there (inspections, etc.) and really paid attention to the finest of details. Our closing went smoothly--mostly due to her diligence.There was never a time when Margaret did not return our call, text or e-mail within a very short period of time--even when some things could have waited a bit. Honesty and integrity--she is the kind of gal that you wish was your sister, or daughter. Don't bother searching for a "name" real estate company--the only one you need is Mondello.

William Murphy Red Hook

Working with Miranda has been so effortless - even from across the country when we were preparing to move back to NY! She's timely, professional, friendly, and always goes above and beyond for my endless questions. ;) She was able to find us our dream house in a very short period of time! Highly recommend this local, family-run business!

Alina & Rob Rinato Rhinebeck, NY

Buying a home with land has a number of challenges that are not obvious to a first-time buyer (water wells, septic issues, federal wetlands, tax advantages, etc.) Margaret Mondello of Mondello Upstate Properties went beyond the call of duty in helping us understand and proactively manage those potentially difficult issues. No other broker I have worked with has been that helpful.

F. Pujol Red Hok, NY

Working with Mondello Upstate Properties has been a sincere pleasure! These ladies really know their stuff! Honest, hard working and very reliable. What more could you ask for? I would highly recommend them to anyone looking for representation for full time or weekend living.

Adelaide Morton Westchester, NY

We found our new commercial space for our growing small business with the help of Margaret from Mondello Upstate Properties. We are so grateful for Margaret's support and service. She was "in the know" and showed us a property that had not even been listed yet! She was flexible and able to meet us whenever we were available. She assisted us so much with the negotiations with our new landlord. She was super kind, patient, and understanding, as we grappled with this big decision. We cannot say enough good things about Margaret and Mondello!

Joanna Murphy Red Hook

There's only one thing better than moving into the home of your dreams and that is having found it with Margaret Mondello. She carries on the Mondello Family Legacy with personal interest, attention and warmth! I would highly recommend her services to both buyer & seller.

Janie Tivoli, NY

Margaret has great local knowledge of the housing market, and rented out our property in less than a week. Would call her first for any local property sale or rental.

Leigh Anne Clevenger Rhinebeck

I have had the privilege of working with Cathie of Mondello Real Estate as a seller and a rental property owner on more than one occasion. She is timely in her follow-up and provides valuable feedback from prospective buyers coupled with her own expertise. I recall with a recent property, I was living out of the area when Cathie noticed a maintenance problem that needed attention and offered her husband's services to take care of it. Cathie has always gone above and beyond whether the listing was for a large or small home, or a rental property that I needed to occupy with pre-qualified renters. I gladly refer people to Mondello Real Estate. Their professionalism and exemplary customer service is something you do not find every day.

Carrie Searles

Our home was listed with a different real estate agency, and after 2 years it was still on the market. We went to Mondellos real estate, and in 4 months the house sold. Can't say enough positive things about this agency. Cathie Mondello worked diligently to help us and was always available to answer any questions we had. All in all, a wonderful experience....

Joan Freer Red Hook

Terese was amazing. We used her to rent then sell our cottage. She managed the property for us. She went above & beyond. She brought over flowers, fruit to take photos. She actually cleaned the bathroom at least once and cleaned after a dirty tenant. She is very nice and genuine. We had a previous realtor who we were not happy with. What a difference.

Dale Deyoung, Elizaville, NY

My husband and I recently moved to the Hudson Valley and needed to find a rental. Not knowing anyone in the area, or where to start, we literally walked into the office of Mondello Upstate Properties. From the moment we walked into the office, the Mondello agents were incredibly kind, flexible, and accommodating. They had a nice selection of properties and were eager to help us in any way possible. One thing that makes this group stand out from others in the area, is that they truly have your best interest in mind. They are concerned with providing quality properties and quality service to their customers. We worked with Margaret, and she took the time to find a rental that was a good fit for us, rather than pressuring us into a rental that may not have be a good fit in the long run. She was very easy to communicate with and always responded promptly and honestly to any questions we had regarding a property. She found us a rental that we absolutely love (with in a few days, no less), and we couldn't have done it with out her help. If you are looking for a Real Estate agency that is professional, accommodating, and flexible, we would highly recommend Mondello Upstate Properties!

Abigail & David Degge Staatsburg, NY

The Mondello family has been in the area for as long as I can remember. They are a family run business with a great knowledge of the area and are always so professional and helpful when needed.

Keith Agnello Brooklyn, NY

After having my home in Germantown listed with a different realtor for a year, with no bites at all, I changed to Mondello upstate properties, and within 3 months we were getting a date for the closing. The entire staff was a pleasure to work with, and they put great effort into looking out for us, and keeping us informed on a continual basis. I highly recommend them if you are looking to buy or sell. You will not be disappointed.

Joan & Stan Pollard Elizaville, NY

When I told a friend that my instinct when I put my house on the market was to list it with a smaller, family owned brokerage firm rather than one of the large corporate outfits, she recommended Mondello Real Estate. Margaret and her team turned out to be exactly what I was looking for. Margaret understood and shared what I believed were the attributes that made my house special. She also understood how essential a sale was so that I could undertake the next phase of my life. I faltered at times but she never did. When I received all kinds of suggestions about ways to improve the appeal, she held steady; " it was fine. Don't fall into the trap of trying to do a "fix" for every potential buyer. Well find a buyer who appreciates the value you do." And indeed, just as I was ready to take the house off the market for the winter, a couple came to see it who fell in love with it for the same reasons I had. There is an old saying: "always trust your first instinct." I know mine to list was Mondello was absolutely the right one.

Verne Newton

I became a trustee of my father’s estate in 2011. I went on the Internet, looking for a realtor. I found three and worked with the different companies, but Mondello Upstate Properties was more thorough – and compassionate – and I felt the woman I worked with, Margaret, really knew the market. She responded quickly and we were on our way. Margaret went above and beyond. She was professional, but I felt like she was my best friend. In a very short time, she matched us with a renter that suited our needs. We had never been landlords and did not know the first thing about what we were doing. Margaret led the way, with a lease, rental info and so much more. I recommend her and rate her service at a 10+! I am very grateful to have met her.

R. Hoyt

Hi Margaret Your BEST never goes unnoticed with us, you work VERY hard and your performance shows it ! We feel VERY fortunate that our paths have crossed and with every transaction you consistently amaze us with your thoughtfulness and professionalism ! Keep up the great work and always wear that great smile !

Ron Odom Red Hook

When we were ready to sell our house, we went to Cathie Mondello at Mondello Upstate Properties. She met with us and explained the whole process to us. She did a very good market analysis, which helped to price the house correctly. Cathie took pictures of our house and did a wonderful job listing it on the internet. She advertised it in the local papers and on multiple listings. When we needed answers, she was always prompt in returning our calls and emails. We found that Cathie worked well with other realtors in the area. Our house sold fast. We needed a rental for a few months (which was hard to find), but Cathie was able to find one for us. We found Cathie to be very professional, able, helpful, and friendly person to work with.

Dorothy & Anton Nenadic

My husband and I recently moved to the Hudson Valley and needed to find a rental. Not knowing anyone in the area, or where to start, we literally walked into the office of Mondello Upstate Properties. From the moment we walked into the office, the Mondello agents were incredibly kind, flexible, and accommodating. They had a nice selection of properties and were eager to help us in any way possible. One thing that makes this group stand out from others in the area, is that they truly have your best interest in mind. They are concerned with providing quality properties and quality service to their customers. We worked with Margaret, and she took the time to find a rental that was a good fit for us, rather than pressuring us into a rental that may not have be a good fit in the long run. She was very easy to communicate with and always responded promptly and honestly to any questions we had regarding a property. She found us a rental that we absolutely love (with in a few days, no less), and we couldn't have done it with out her help. If you are looking for a Real Estate agency that is professional, accommodating, and flexible, we would highly recommend Mondello Upstate Properties!

Abigail Degge Red Hook

A local family business, mother and daughters. They were experienced in guiding me through the process of selling. They were very helpful and caring through the whole thing.

Barbara Decker Red Hook, NY

We live out of state and in the process of selling a second home in Red Hook. Since we live out of state, we decided to contact Terese Mondello from Mondello Upstate Properties to list our house. After receiving our phone call, Terese came over right away to meet us and look over the property. When we first met Terese, we found her to be very knowledgeable and was glad to know that she and her agency have sold several homes in the area. Since our first visit in the fall, she has remained in constant contact with us and keeps us posted in regards to each showing. We are really happy with Terese and her quick response to any questions that might come up and highly recommend her to other potential clients.

Ed Guardella Red Hook, NY

I have had the recent pleasure of using Mondello Real Estate, specifically Cathy Mondello, in looking for a home in the Pine Plains area. Because of my work, I have had to purchase eleven homes during my adult life. Cathy Mondello has been the best real estate agent that I have worked with on any of those transactions. She has gone above and beyond in representing me in my search for a new home. I can recommend, without reservation, her and the agency to anyone looking to buy or sell real estate.

Dr. Martin Handler Pine Plains, NY

Buying a house is an exciting but can be an overwhelming process. Luckily we found Margaret early on and we're so happy we did! After working with her for just a few hours, Margaret knew exactly what we were looking for. Margaret paid such close attention to what we wanted that we ended up finding our dream home, fairly quickly. I'll never forget the email that read "Hey, I found something great that you all are going to love!"...and that was it! Margaret expertly guided us through the home buying process and she was great at keeping the process on track. Her energetic responses to the varying demands that arose constantly exceeded our expectations. I have nothing but praise for her professionalism and intend to recommend her whenever the chance arises. Thank you so much Margaret for being a part of this awesome experience!

Sarah Melissa Arbaugh

Over the years I have worked with about seven or eight brokers, both in the city and in the country. Margaret Mondello is the first one I have ever worked with more than one time, and whom I have wholeheartedly recommended to all of my friends. She listened to our needs and was a great, all-around advisor. Never pushed us to rush into a decision. It truly felt like I was working with a partner and had someone on my side.

R. Crafton

I highly recommend Mondello Upstate Properties for all of your real estate needs. What a pleasure working with Margaret! Professional, thorough and supportive are just a few of the positive things I have to say. She recently represented us as the buyer of our new home and we can't thank her enough for all she did to make it a wonderful experience. Her sister Cathie and all office staff are a pleasure as well!! Thank you Mondello Upstate Properties!!

Kelly Griffin Tivoli, NY

Margaret is amazing. As first time buyers we were newbies at everything. Margaret was the perfect blend of patient and proactive. She guided us through the process and was always available to answer our questions as well as provide honest opinions about properties. Don't hesitate to use Mondello Upstate Properties.

Vanessa Evans Tivoli

Cathie was extremely knowledgable about the area, and was supportive and informative as we navigated our first experience in home purchasing. Additionally, we felt very comfortable with her expressing what we liked and didn't like. We contacted Cathie about a property we found on Zillow and she coordinated a series of viewings for that day, since we were from out of town and wanted to see multiple options in the area. She found viable options for us to look at that were comparable to the property we looked at. Additionally, she was very open to showing us properties that we found on zillow in the area that we liked. She not only used our time efficiently by scheduling a number of properties, she scheduled them so that they progressed north in the area, so that we could be closer to our final destination for the evening. When a snowstorm was making it more difficult for us to view other properties, she was able to reschedule for the following day. We fell in love with the first house we saw (the one we contacted her about), but she showed us properties for several weekends, brought us back to the first property several times, including with our contractor, and gave us time to think and ponder before we placed a bid. Additionally, she advocated for us when we were in a "bidding war". We are hopefully soon closing on the house. It has been a wonderful experience, positive and stress-free, thanks to Cathie. She is professional, knowledgible, and punctual, always responding to texts, messages, and voicemails, promptly. Beyond her professionalism, she is kind, and warm. For us, this made all the difference. We have had a very positive experience, and I think that this is because of her warm personality. I think that kindness would be especially helpful for a first-time buyer, although I would gladly work with her again.

Tamarra Cacchione Boston, Mass

Margaret Mondello and her staff were fantastic to work with. They are professional, knowledgeable and very helpful.I would highly recommend Margaret and her team.

Andrea & David Sutton Rhinebeck

In 2005 we were looking for a real estate agency that would work hard to successfully keep our 10-unit apartment complex occupied. After hearing very favorable comments about them, we chose Mondello Upstate Properties. We knew we made the right choice, as they continue to represent us today, in 2012. Their professionalism and expertise continues to make the rental process smooth, from the beginning stage of interviewing potential tenants through the final stage of lease signing and occupancy – and beyond if needed. Honesty, integrity, hard work and successful marketing is what they offer and rented apartments are what we gain. It has been our pleasure to work with the Mondellos.

Lori McCarthy Tivoli, NY

Margaret Mondello is amazing! My wife and I first contacted her about finding a place to rent in Red Hook, however that ended up changing into a search for a home to purchase. Throughout the whole process Margaret was professional, patient, easy to work with and very keyed in to the needs of our family. While dealing with a difficult seller, Margaret was always positive, and went the extra mile to ensure that our home buying process stayed on track. We would highly recommend her to anyone looking for a real estate agent to work with.

David Bresnahan Red Hook

I've worked with over a dozen Realtors over the years and Mondello Upstate Properties was the best. Margaret Mondello offered friendly, no-pressure service. Once I went into contract, she went the extra mile at every turn. Who says great service is dead? Her guidance was “spot on” and always came with a smile and personal touch. I recommend Mondello Upstate Properties to everyone who is looking in the Hudson Valley area.

E. Rothstein

This review is long overdue. We recently worked with the Mondello family, in particular Cathie seeking to sell our home in Elizaville. They accomplished what other realtors could not... a SOLD sign out front! Cathie was great to work with as she hit the ground running to achieve the sale. We were confident in her abilities and being local herself assured she would get the job done. She made it look easy! Thank you to Cathie and her team for making our dean a reality! You guys are the best!

Heather Boucher Elizaville, NY

As a first time home buyer, I was navigating blindly and weary of being led down the wrong road. Once I met Margaret, all those fears dissipated. Margaret was beyond patient with me, helpful with her suggestions and seemed to "get me" and what I was looking for. I am so happy to say that what I thought would be a time consuming and tedious process was actually a fun experience with a knowledgeable professional who listened to me and didn't stop looking until she found exactly what I wanted. Margret was so thoughtful that on the day of my scheduled home inspection with a home I found that had accepted my offer, in order to make sure I was happy with my intended purchase, she still showed me three more homes. I'm grateful that she did because I pulled my original offer and now, a year later, have been enjoying my new home with literally everything I was looking for. Thanks to Margaret's diligence and thoroughness, I'm living in my 'perfect ten'. Not many other realtors would have kept looking for their client when an offer has already been accepted on a home. Thank you, Mondello Real Estate!

Ellie Frank

We worked with Miranda and she was phenomenal. This was our first home and she help guide us through every nuance of the process. She was even responsive when we followed up with questions after closing. I wouldn't think of using anyone else for my next real estate transaction.

Ian & Lauren Loehner Rhinebeck, NY

My property took less than a year to sell & at full price. This after 5 Realtors and four year of trying. Great job!

Michael Lattif Milan, NY